Optimize Agent Solutions

Refund Policy

Overview

Our company understands the importance of customer satisfaction. Hence, we have formulated a transparent refund policy to address any concerns regarding our services

Eligibility for Refund

Customers may be eligible for a refund under the following circumstances:
1)Service unavailability or failure to deliver as promised. 2)Dissatisfaction with the quality of service provided. 3)Technical issues preventing service utilization

Refund Procedure

To request a refund, customers must:
1)Contact our customer support team within the specified timeframe. 2)Provide relevant details and reasons for the refund request.
3)Await verification and approval from our team

Refund Timeframe

Once approved, refunds will be processed within 30 business days via the original payment method

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